Frequently asked questions about moving
The key answers at a glance. Your question isn’t here? Get in touch – we’re happy to help.
What does a move in Zurich cost?
Costs depend on home size, distance, floor and extra services. A 3-room move within the region starts at around CHF 1200. With our calculator or a free quote you get an exact fixed price.
How far in advance should I book?
Ideally four to eight weeks before, especially for month-end dates. Short-notice moves are often possible too, depending on capacity.
Are my belongings insured during the move?
Yes. Every move is covered by our transport insurance. For particularly valuable items we advise you on additional options.
Do you offer a fixed price?
Yes. After a survey – also by video – you receive a binding fixed price with no hidden costs.
Do you organise the no-parking permit?
Yes, on request we apply for the no-parking permit at the municipality, so there’s a free space in front of the door on moving day.
Do you also handle the final cleaning?
Yes. We offer cleaning with a handover guarantee – so you hand over your home smoothly and get your deposit back.
Do you provide boxes and packing material?
Yes, on request we deliver moving boxes and packing material. The Comfort and Full-Service packages already include this.
In which languages are we supported?
We advise you in seven languages: German, French, Italian, Romansh, Turkish, Albanian and English.
What happens in bad weather on moving day?
Your move takes place in any weather. We protect your furniture with blankets and covers and work carefully even in rain or snow. Delicate items are given special protection.
Can I book a move at short notice?
Yes, we try to accommodate last-minute requests too. Depending on availability we can organise your move within a few days. Get in touch – we’ll find a solution.
Do you also dismantle and reassemble the furniture?
Yes, on request we handle the professional dismantling and reassembly of your furniture – including wardrobes, beds and kitchens. Everything arrives ready to use in the new home.
What if something gets damaged?
Your belongings are comprehensively insured throughout the transport. If something is damaged despite our care, let us know – we’ll settle it fairly and without hassle.